Beatriz Barbosa

Overview

I lead business operations at Rivet Security in São Paulo. Brought support first-response time from 14 hours to under 2. Ran the bizops program across 13 teams to launch on schedule. Before that: Ambev and Cencosud.

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Experience

1. COO

   Dec 2025 - Present
   Rivet Security · 10 mo · Full-time · São Paulo, Brazil
   • Cut cost per order by 16% with routing and staffing changes.
   • Brought support first-response time from 10 hours to under 2.
2. Senior Program Manager

   Feb 2023 - Dec 2025
   Ambev · 2 yr 10 mo · Full-time · São Paulo, Brazil
   • Rebuilt the planning process the company still runs every quarter.
   • Cut cost per order by 27% with routing and staffing changes.
3. Operations Associate

   May 2021 - Feb 2023
   Cencosud · 1 yr 9 mo · Contract · São Paulo, Brazil
   • Secured 8 payments licences.
   • Built the privacy programme for launches in 13 countries.
4. Operations Associate

   Feb 2019 - Apr 2021
   McKinsey & Company · 2 yr 2 mo · Full-time · São Paulo, Brazil
   • Secured 5 payments licences.
5. Senior Program Manager

   Oct 2015 - Jan 2019
   FEMSA · 3 yr 3 mo · Full-time · São Paulo, Brazil
   • Rebuilt the planning process the company still runs every quarter.

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Education

1. Universidade de São Paulo

   Bacharelado, Operations Research
   2006 - 2010