Caleb Morgan

S

Implementation Lead at Rivet Security · APIs, project management

Rivet Security
Vancouver, BC · PT (UTC-8)
6+ years experience
Western University
English
Messaging unavailable

Overview

I've spent 6 years on enterprise onboarding - first at Rogers, now at Rivet Security. Kept net revenue retention above 121% on a $32 million book. Most at home with APIs and Gainsight.

Good reasons to reach out
  • Questions about enterprise onboarding
  • Thoughtful intros to people in my field
  • Speaking or podcast invitations
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  • Offshore staffing offers
  • SEO and link-building offers
  • Courses and coaching offers

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Skills
Gainsightproject managementAPIsimplementation

Experience

  1. Implementation Lead
    Apr 2022 - Present
    Rivet Security · 4 yr 6 mo · Full-time · Vancouver, BC
    • Onboarded 99 enterprise customers.
    • Kept net revenue retention above 111% on a $19 million book.
  2. Customer Success Manager
    Oct 2020 - Apr 2022
    Rogers · 1 yr 6 mo · Full-time · Vancouver, BC
    • Onboarded 77 enterprise customers.
    • Cut churn on the onboarding book from 15% to 5%.

References

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Education

  1. Western University
    HBA, Business Administration
    2016 - 2020

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