Ricardo Molina

Chief of Staff at Rivet Security | ex-Kaiser Permanente

Rivet Security

San Francisco, CA · PT (UTC-8)

12+ years experience

Arizona State University

English

Co-founder

Messaging unavailable

Overview

12 years in operations, the last 3 at Rivet Security, where I work on the TPM team. Ran the TPM program across 23 teams to launch on schedule. Brought support first-response time from 18 hours to under 2. Before that: Kaiser Permanente and ServiceNow.

Good reasons to reach out

People who want to build this with me
Questions about technical program management
Speaking or podcast invitations

Please don't message about

Crypto token projects
Offshore staffing offers
Generic networking requests

Replies between meetings, usually same day

Skills

program managementrisk managementcross-team deliveryroadmappingJiraOKRs

Co-founderLooking for a co-founder

closes in 3 months

Looking for an ML-focused co-founder for fleet telematics for cloud-native startups

The idea: Looking for an ML-focused co-founder for fleet telematics for cloud-native startups
Stage: Customer interviews
I bring: 14 years in technical program management
Looking for: Product-minded engineer
Commitment: Full-time now
Location: San Francisco or remote

I bring 12 years of technical program management (currently Rivet Security). Ideally you've built ML systems in production. Incorporated, self-funded so far.

San Francisco, CAjiraprogram managementrisk management

Open

Experience

Chief of Staff
Sep 2023 - Present
Rivet Security · 3 yr 1 mo · Full-time · San Francisco, CA
- Ran the TPM program across 22 teams to launch on schedule.
- Cut cost per order by 19% with routing and staffing changes.
- Brought support first-response time from 28 hours to under 1.
Operations Associate
Jun 2021 - Jun 2023
Kaiser Permanente · 2 yr · Full-time · San Francisco, CA
- Built the privacy programme for launches in 9 countries.
Operations Associate
Aug 2017 - Jun 2021
ServiceNow · 3 yr 10 mo · Full-time · San Francisco, CA
- Built the privacy programme for launches in 28 countries.
Operations Associate
Jun 2015 - Aug 2017
AT&T · 2 yr 2 mo · Full-time · San Francisco, CA
- Secured 3 payments licences.
Operations Associate
Oct 2014 - Jun 2015
Tesla · 8 mo · Full-time · San Francisco, CA
- Secured 7 payments licences.
- Built the privacy programme for launches in 30 countries.

References

No references yet.

Education

Arizona State University
BS, Economics
2009 - 2013

Details

Compensation expectations

What they are targeting for their next role.

Visible to connections

Direct contact details

Direct email and a scheduling link.