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Overview
I've spent 8 years on solutions engineering - first at JPMorgan Chase, now at Magnet Systems. Cut churn on the solutions book from 11% to 4%. Kept net revenue retention above 128% on a $36 million book. Before that: Bain & Company and JPMorgan Chase. Most at home with integrations and demos.
Good reasons to reach out
- Thoughtful intros to people in my field
- Second opinions on SQL decisions
Please don't message about
- Generic networking requests
- Unpaid work or spec projects
Answers in batches on Fridays
Skills
integrationsSQLsolutions engineeringdemostechnical discovery
Experience
- Solutions EngineerJun 2025 - PresentMagnet Systems · 1 yr 5 mo · Full-time · Denver, CO
- Onboarded 142 enterprise customers.
- Cut churn on the solutions book from 12% to 4%.
- Kept net revenue retention above 123% on a $14 million book.
- Customer Success ManagerJun 2021 - Mar 2025Bain & Company · 3 yr 9 mo · Full-time · Denver, CO
- Onboarded 95 enterprise customers.
- Kept net revenue retention above 123% on a $38 million book.
- Customer Success ManagerOct 2018 - Jun 2021JPMorgan Chase · 2 yr 8 mo · Full-time · Denver, CO
- Cut churn on the solutions book from 11% to 4%.
- Kept net revenue retention above 115% on a $15 million book.
References
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Education
- USCBS, Computer Science2014 - 2018
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