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Riley Norris

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Chief of Staff at Magnet Systems · Technical program management

Works at
Magnet Systems
Location
Seattle, WA · PT (UTC-8)
Experience
8+ years experience
Education
University of Michigan
Languages
English
Open to workAdvising
Message Connect

Overview

Currently at Magnet Systems, where I work on technical program management. Launched operations in 14 cities. Rebuilt the planning process the company still runs every quarter. Yoga every morning.

Good reasons to reach out
  • Roles in technical program management
  • Advice on technical program management
  • Working sessions on Jira
  • Thoughtful intros to people in my field
Please don't message about
  • SEO and link-building offers
  • Crypto token projects

Answers in batches on Fridays

Skills
cross-team deliveryroadmappingrisk managementprogram managementprocess designJira
Open to workLooking for a role
closes in 3 months

Open to Chief of Staff roles at Series A insurance companies

Target roles
Chief of Staff
Level
Staff / Principal
Industries
Logistics, E-commerce
Work mode
On-site
Available
90 days notice
Work authorization
Authorized to work in the WA
What I'm looking for
Early-stage company (seed) where technical program management is core to the product.
Not interested in
Agencies and outsourcing firms

8 years in technical program management. Strongest at Jira and cross-team delivery. Can start in about six weeks.

Seattle, WAcross-team deliveryjirarisk management
Open
AdvisingOpen to advising
closes in 3 months

Office hours for teams scaling past 50 people: technical program management and process design

Topics
technical program management, Jira, roadmapping
Format
Async reviews
Terms
Paid
Capacity
Two calls a month
Best for
Seed to Series A teams

8 years of technical program management. Small equity or paid hours - flexible.

Seattle, WAroadmappingprocess designjira
Open

Experience

  1. Chief of Staff
    May 2025 - Present
    Magnet Systems · 1 yr 6 mo · Full-time · Seattle, WA
    • Ran the TPM program across 14 teams to launch on schedule.
    • Cut cost per order by 39% with routing and staffing changes.
  2. Operations Manager
    Mar 2022 - May 2025
    Pinterest · 3 yr 2 mo · Full-time · Seattle, WA
    • Launched operations in 4 cities.
  3. Operations Associate
    May 2020 - Mar 2022
    LinkedIn · 1 yr 10 mo · Full-time · Seattle, WA
    • Secured 3 payments licences.
  4. Operations Associate
    Oct 2018 - May 2020
    Shopify · 1 yr 7 mo · Contract · Seattle, WA
    • Built the privacy programme for launches in 6 countries.
    • Secured 8 payments licences.

References

No references yet.

Education

  1. University of Michigan
    BSE, Industrial Engineering
    2014 - 2018

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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