Elliot Brown

S

Director of Operations at Canadian Tire · Technical program management

Canadian Tire
Vancouver, BC · PT (UTC-8)
14+ years experience
University of British Columbia
English, German
Co-founder
Messaging unavailable

Overview

Based in Vancouver. I lead technical program management at Canadian Tire. Rebuilt the planning process the company still runs every quarter. Brought support first-response time from 29 hours to under 1. Most at home with program management and risk management.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on roadmapping
  • Thoughtful intros to people in my field
Please don't message about
  • Crypto token projects
  • Generic networking requests
  • Agency or outsourcing pitches
Skills
cross-team deliveryrisk managementJiraroadmappingprogram management
Co-founderLooking for a co-founder
closes in 3 months

Looking for a design-minded co-founder for warehouse robotics for logistics fleets

The idea
Warehouse robotics for logistics fleets
Stage
Customer interviews
I bring
9 years in technical program management
Looking for
Technical co-founder who has shipped B2B software
Commitment
Full-time now
Location
Vancouver or remote

I bring 20 years of technical program management (currently Canadian Tire). Ideally you've led a design team. Have a working prototype and design partners.

Vancouver, BCcross-team deliveryprogram managementroadmapping
Open

Experience

  1. Director of Operations
    Jun 2022 - Present
    Canadian Tire · 4 yr 4 mo · Full-time · Vancouver, BC
    • Launched operations in 10 cities.
    • Rebuilt the planning process the company still runs every quarter.
    • Ran the TPM program across 14 teams to launch on schedule.
  2. Program Manager
    Apr 2021 - Jun 2022
    TD Bank · 1 yr 2 mo · Full-time · Vancouver, BC
    • Brought support first-response time from 12 hours to under 1.
    • Cut cost per order by 26% with routing and staffing changes.
  3. Program Manager
    Sep 2017 - Apr 2021
    Bell Canada · 3 yr 7 mo · Full-time · Vancouver, BC
    • Cut cost per order by 37% with routing and staffing changes.
  4. Program Manager
    Nov 2013 - Sep 2017
    OpenText · 3 yr 10 mo · Full-time · Vancouver, BC
    • Ran the TPM program across 17 teams to launch on schedule.
    • Cut cost per order by 16% with routing and staffing changes.
  5. Program Manager
    Aug 2012 - Nov 2013
    EY · 1 yr 3 mo · Full-time · Vancouver, BC
    • Brought support first-response time from 27 hours to under 2.

References

No references yet.

Education

  1. University of British Columbia
    BSc, Economics
    2001 - 2005

Details

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