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Francis Ocampo

Sample profile

Director of Product at HSBC · lifecycle, user research

Works at
HSBC
Location
Manila, Philippines · PHT (UTC+8)
Experience
18+ years experience
Education
University of Malaya
Languages
English, Filipino
Advising
Message Connect

Overview

I lead onboarding and activation at HSBC in Manila. Took growth activation from 25% to 57% in three quarters. Cut time-to-first-value for new growth customers from 21 days to 3. Before that: Grab and Huawei. Most at home with growth and SQL. Learning to sail.

Good reasons to reach out
  • Advice on onboarding and activation
  • Thoughtful intros to people in my field
  • Working sessions on lifecycle
Please don't message about
  • Offshore staffing offers
  • SEO and link-building offers
  • Unpaid work or spec projects

Replies between meetings, usually same day

Skills
SQLpatient experiencelifecycleuser researchexperimentationgrowth
AdvisingOpen to advising
closes in 3 months

Office hours for first-time founders: onboarding and activation and patient experience

Topics
onboarding and activation, user research, experimentation
Format
Calls
Terms
Paid
Capacity
One call a month
Best for
Seed to Series A teams

22 years of onboarding and activation. Small equity or paid hours - flexible.

Manila, Philippines · remote OKsqlexperimentationlifecycle
Open

Experience

  1. Director of Product
    Mar 2023 - Present
    HSBC · 3 yr 8 mo · Full-time · Manila, Philippines
    • Launched the growth product in 10 markets.
    • Grew growth revenue from $4 million to $49 million ARR.
  2. Product Manager
    Sep 2019 - Mar 2023
    Grab · 3 yr 6 mo · Full-time · Manila, Philippines
    • Killed 8 features nobody used and shipped the 3 that customers asked for.
    • Launched the growth product in 10 markets.
  3. Principal Product Manager
    Sep 2016 - Sep 2019
    Huawei · 3 yr · Full-time · Manila, Philippines
    • Backed 38 founders at pre-seed and seed.
    • Led or co-led 34 investments, 3 of them now at Series B or later.
  4. Group Product Manager
    Dec 2012 - Sep 2016
    Deloitte · 3 yr 9 mo · Full-time · Manila, Philippines
    • Cut time-to-first-value for new growth customers from 11 days to 2.
  5. Associate Product Manager
    Feb 2009 - Dec 2012
    Standard Chartered · 3 yr 10 mo · Full-time · Manila, Philippines
    • Cut time-to-first-value for new growth customers from 13 days to 4.

References

No references yet.

Education

  1. University of Malaya
    BSc, Business Administration
    2000 - 2004

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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