Henry Jonathan Zhang

Overview

17 years in product design, the last 3 at Okta, where I lead the mobile team. Brought the mobile flows to WCAG 2.2 AA. Built a component library 22 engineers ship with every day. Before that: Bank of America and Meta. Most at home with prototyping and Figma. Learning to draw.

Replies on weekday evenings

Experience

1. Director of Design

   Jul 2023 - Present
   Okta · 3 yr 3 mo · Full-time · New York, NY
   • Built a component library 79 engineers ship with every day.
   • Brought the mobile flows to WCAG 2.2 AA.
   • Cut support tickets about mobile by 22% with clearer copy and states.
2. Staff Product Designer

   Sep 2021 - Jul 2023
   Bank of America · 1 yr 10 mo · Full-time · New York, NY
   • Built a component library 85 engineers ship with every day.
3. UX Researcher

   Oct 2018 - Sep 2021
   Meta · 2 yr 11 mo · Full-time · New York, NY
   • Cut support tickets about mobile by 40% with clearer copy and states.
   • Ran 45 usability sessions and turned them into a research repository.
4. Senior Product Designer

   Aug 2015 - Oct 2018
   Booking Holdings · 3 yr 2 mo · Full-time · New York, NY
   • Built a component library 90 engineers ship with every day.
5. Product Designer

   Jul 2013 - Aug 2015
   Tesla · 2 yr 1 mo · Full-time · New York, NY
   • Brought the mobile flows to WCAG 2.2 AA.
   • Ran 120 usability sessions and turned them into a research repository.

Projects

No references yet.

Education

1. Virginia Tech

   BS, Visual Communication
   2005 - 2009