Jasmine Chapman

S

Chief of Staff at Wharf Systems | ex-DoorDash

Wharf Systems
San Francisco, CA · PT (UTC-8)
9+ years experience
University of Pennsylvania
English
Open to work
Messaging unavailable

Overview

Chief of Staff at Wharf Systems, focused on technical program management. Rebuilt the planning process the company still runs every quarter. Brought support first-response time from 15 hours to under 1. Before that: DoorDash and EY. I play football every Sunday.

Good reasons to reach out
  • Roles in technical program management
  • Questions about technical program management
  • Working sessions on risk management
  • Thoughtful intros to people in my field
Please don't message about
  • Courses and coaching offers
  • Unpaid work or spec projects
  • SEO and link-building offers

Checks messages twice a week

Skills
risk managementJiraroadmappingcross-team deliveryprogram management
Open to workLooking for a role
closes in 3 months

Next role: Chief of Staff in climate tech, San Francisco or hybrid

Target roles
Chief of Staff
Level
Staff / Principal
Industries
Consumer apps, Logistics
Work mode
Hybrid
Available
Immediately
Work authorization
Authorized to work in the CA
What I'm looking for
A team that ships weekly and owns TPM end to end.
Not interested in
Agencies and outsourcing firms

9 years in technical program management. Strongest at Jira and risk management. Available from next month.

San Francisco, CA · remote OKcross-team deliveryprogram managementroadmapping
Open

Experience

  1. Chief of Staff
    Jan 2025 - Present
    Wharf Systems · 1 yr 9 mo · Full-time · San Francisco, CA
    • Cut cost per order by 25% with routing and staffing changes.
    • Brought support first-response time from 25 hours to under 1.
    • Ran the TPM program across 16 teams to launch on schedule.
  2. Operations Associate
    May 2023 - Jan 2025
    DoorDash · 1 yr 8 mo · Full-time · San Francisco, CA
    • Built the privacy programme for launches in 14 countries.
    • Secured 3 payments licences.
  3. Operations Associate
    Dec 2019 - Jan 2023
    EY · 3 yr 1 mo · Full-time · San Francisco, CA
    • Secured 5 payments licences.
  4. Operations Associate
    Oct 2017 - Dec 2019
    Starbucks · 2 yr 2 mo · Full-time · San Francisco, CA
    • Negotiated 262 commercial agreements a year.

References

No references yet.

Education

  1. University of Pennsylvania
    BS, Operations Research
    2012 - 2016

Details

Compensation expectations
What they are targeting for their next role.
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