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Overview
Director of Product at Kaiser Permanente, focused on AI features. Ran 68 customer interviews before writing the first spec. Before that: Airbnb and Uber.
Good reasons to reach out
- Working sessions on evaluation
- Second opinions on LLM products decisions
Please don't message about
- Agency or outsourcing pitches
- Feature requests for my employer's product
- Courses and coaching offers
Fastest replies in the morning
Skills
prompt designLLM productsuser researchmarketplacesevaluation
Experience
- Director of ProductJun 2023 - PresentKaiser Permanente · 3 yr 5 mo · Full-time · New York, NY
- Killed 4 features nobody used and shipped the 3 that customers asked for.
- Cut time-to-first-value for new AI products customers from 15 days to 4.
- Senior Product ManagerJan 2020 - Jun 2023Airbnb · 3 yr 5 mo · Full-time · New York, NY
- Killed 8 features nobody used and shipped the 2 that customers asked for.
- Cut time-to-first-value for new AI products customers from 10 days to 3.
- Associate Product ManagerMay 2016 - Jan 2020Uber · 3 yr 8 mo · Full-time · New York, NY
- Grew AI products revenue from $4 million to $19 million ARR.
- Ran 91 customer interviews before writing the first spec.
- Principal Product ManagerDec 2014 - May 2016Atlassian · 1 yr 5 mo · Full-time · New York, NY
- Led or co-led 16 investments, 8 of them now at Series B or later.
- Previously an operator for 11 years before investing.
- Product ManagerSep 2012 - Dec 2014Wayfair · 2 yr 3 mo · Full-time · New York, NY
- Ran 51 customer interviews before writing the first spec.
Projects
Open-source user research toolkit
2024A small library for AI features that 170 developers star on GitHub.
Conference talk: lessons from AI products
2023What went wrong and what worked while scaling AI features.
References
No references yet.
Education
- Stanford GSBMBA, Business Administration2008 - 2010
- Virginia TechBS, Computer Science2001 - 2005
Details
Compensation expectations
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Direct contact details
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