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Jose Ramon Castro

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Director of Product at Kaiser Permanente | ex-Airbnb

Works at
Kaiser Permanente
Location
New York, NY · ET (UTC-5)
Experience
14+ years experience
Education
Stanford GSB
Languages
English

Overview

Director of Product at Kaiser Permanente, focused on AI features. Ran 68 customer interviews before writing the first spec. Before that: Airbnb and Uber.

Good reasons to reach out
  • Working sessions on evaluation
  • Second opinions on LLM products decisions
Please don't message about
  • Agency or outsourcing pitches
  • Feature requests for my employer's product
  • Courses and coaching offers

Fastest replies in the morning

Skills
prompt designLLM productsuser researchmarketplacesevaluation

Experience

  1. Director of Product
    Jun 2023 - Present
    Kaiser Permanente · 3 yr 5 mo · Full-time · New York, NY
    • Killed 4 features nobody used and shipped the 3 that customers asked for.
    • Cut time-to-first-value for new AI products customers from 15 days to 4.
  2. Senior Product Manager
    Jan 2020 - Jun 2023
    Airbnb · 3 yr 5 mo · Full-time · New York, NY
    • Killed 8 features nobody used and shipped the 2 that customers asked for.
    • Cut time-to-first-value for new AI products customers from 10 days to 3.
  3. Associate Product Manager
    May 2016 - Jan 2020
    Uber · 3 yr 8 mo · Full-time · New York, NY
    • Grew AI products revenue from $4 million to $19 million ARR.
    • Ran 91 customer interviews before writing the first spec.
  4. Principal Product Manager
    Dec 2014 - May 2016
    Atlassian · 1 yr 5 mo · Full-time · New York, NY
    • Led or co-led 16 investments, 8 of them now at Series B or later.
    • Previously an operator for 11 years before investing.
  5. Product Manager
    Sep 2012 - Dec 2014
    Wayfair · 2 yr 3 mo · Full-time · New York, NY
    • Ran 51 customer interviews before writing the first spec.

Projects

Open-source user research toolkit
2024

A small library for AI features that 170 developers star on GitHub.

Conference talk: lessons from AI products
2023

What went wrong and what worked while scaling AI features.

References

No references yet.

Education

  1. Stanford GSB
    MBA, Business Administration
    2008 - 2010
  2. Virginia Tech
    BS, Computer Science
    2001 - 2005

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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