Julian Winkler

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Customer Success Manager at Yarrow Health · Account management · account management, renewals

Yarrow Health
Hamburg, Germany · CET (UTC+1)
1+ years experience
Humboldt University of Berlin
English, German
Messaging unavailable

Overview

Based in Hamburg. I work on account management at Yarrow Health. Onboarded 148 enterprise customers. Most at home with renewals and expansion. Learning to draw.

Good reasons to reach out
  • Roles in account management
  • Speaking or podcast invitations
  • Questions about account management
  • Working sessions on expansion
Please don't message about
  • Offshore staffing offers
  • Courses and coaching offers

Replies within two days

Skills
renewalschurn reductionexpansionQBRsaccount management
Open to workLooking for a role
closes in 3 months

Next role: Customer Success Manager in cybersecurity, Hamburg or hybrid

Target roles
Customer Success Manager
Level
Mid
Industries
Developer tools, Healthtech
Work mode
On-site
Available
60 days notice
Work authorization
Authorized to work in Germany
What I'm looking for
A team that ships weekly and owns accounts end to end.
Not interested in
Agencies and outsourcing firms

1 years in account management. Strongest at account management and churn reduction. Open to the right conversation.

Hamburg, Germanyrenewalschurn reductionqbrs

Experience

  1. Customer Success Manager
    Oct 2025 - Present
    Yarrow Health · 1 yr · Contract · Hamburg, Germany
    • Cut churn on the accounts book from 18% to 6%.
    • Kept net revenue retention above 113% on a $38 million book.

References

No references yet.

Education

  1. Humboldt University of Berlin
    BA, Computer Science
    2022 - 2025

Details

Compensation expectations
What they are targeting for their next role.
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