Keisha Jasmine Stewart

Overview

I lead marketplace operations at Woven Systems in New York. Cut cost per order by 25% with routing and staffing changes. Before that: Kaiser Permanente and Accenture. Most at home with city launches and unit economics. Marathoner (3 so far).

Replies between meetings, usually same day

Experience

1. Director of Operations

   Oct 2022 - Present
   Woven Systems · 4 yr · Full-time · New York, NY
   • Rebuilt the planning process the company still runs every quarter.
   • Ran the marketplace ops program across 8 teams to launch on schedule.
   • Cut cost per order by 29% with routing and staffing changes.
2. Program Manager

   Mar 2019 - Sep 2022
   Kaiser Permanente · 3 yr 6 mo · Full-time · New York, NY
   • Launched operations in 26 cities.
3. Senior Program Manager

   Oct 2016 - Mar 2019
   Accenture · 2 yr 5 mo · Full-time · New York, NY
   • Cut cost per order by 37% with routing and staffing changes.
4. Operations Manager

   Dec 2013 - Oct 2016
   Workday · 2 yr 10 mo · Full-time · New York, NY
   • Rebuilt the planning process the company still runs every quarter.
5. Operations Manager

   Jun 2010 - Dec 2013
   Etsy · 3 yr 6 mo · Full-time · New York, NY
   • Rebuilt the planning process the company still runs every quarter.
   • Brought support first-response time from 8 hours to under 2.

No references yet.

Education

1. Ohio State University

   BA, Economics
   1999 - 2003