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Laura Claes

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Chief of Staff at Axis HQ · Technical program management · cross-team delivery, risk management

Works at
Axis HQ
Location
Amsterdam, Netherlands · CET (UTC+1)
Experience
14+ years experience
Education
University of Amsterdam
Languages
English, Dutch

Overview

I've spent 14 years on technical program management - first at Cabify, now at Axis HQ. Cut cost per order by 21% with routing and staffing changes. Before that: TotalEnergies and SAP. Most at home with roadmapping and Jira.

Good reasons to reach out
  • Working sessions on roadmapping
  • Second opinions on cross-team delivery decisions
Please don't message about
  • Crypto token projects
  • Agency or outsourcing pitches
  • Generic networking requests

Prefers short, specific messages

Skills
Jirarisk managementcross-team deliveryroadmappingprogram management

Experience

  1. Chief of Staff
    Oct 2023 - Present
    Axis HQ · 3 yr 1 mo · Full-time · Amsterdam, Netherlands
    • Rebuilt the planning process the company still runs every quarter.
    • Ran the TPM program across 6 teams to launch on schedule.
  2. Operations Manager
    May 2020 - Oct 2023
    TotalEnergies · 3 yr 5 mo · Full-time · Amsterdam, Netherlands
    • Launched operations in 14 cities.
    • Rebuilt the planning process the company still runs every quarter.
  3. Program Manager
    Aug 2017 - May 2020
    SAP · 2 yr 9 mo · Full-time · Amsterdam, Netherlands
    • Ran the TPM program across 20 teams to launch on schedule.
  4. Program Manager
    Feb 2015 - Aug 2017
    Société Générale · 2 yr 6 mo · Full-time · Amsterdam, Netherlands
    • Cut cost per order by 34% with routing and staffing changes.
  5. Operations Associate
    Oct 2012 - Feb 2015
    Cabify · 2 yr 4 mo · Full-time · Amsterdam, Netherlands
    • Secured 4 payments licences.
    • Negotiated 517 commercial agreements a year.

References

No references yet.

Education

  1. University of Amsterdam
    BSc, Business Administration
    2008 - 2011

Details

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