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Overview
14 years in operations, the last 1 at Axis HQ, where I work on the bizops team. Launched operations in 19 cities. Ran the bizops program across 9 teams to launch on schedule. Most at home with business operations and SQL. Learning to draw.
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Skills
strategyOKRsbusiness operationsSQLprocess design
Experience
- Chief of StaffJan 2026 - PresentAxis HQ · 10 mo · Full-time · Seattle, WA
- Rebuilt the planning process the company still runs every quarter.
- Cut cost per order by 31% with routing and staffing changes.
- Senior Program ManagerNov 2023 - Jan 2026Bain & Company · 2 yr 2 mo · Full-time · Seattle, WA
- Launched operations in 9 cities.
- Rebuilt the planning process the company still runs every quarter.
- Senior Program ManagerJun 2020 - Nov 2023Expedia Group · 3 yr 5 mo · Full-time · Seattle, WA
- Launched operations in 23 cities.
- Operations ManagerMar 2017 - Jun 2020Microsoft · 3 yr 3 mo · Full-time · Seattle, WA
- Ran the bizops program across 19 teams to launch on schedule.
- Brought support first-response time from 19 hours to under 1.
- Program ManagerJan 2015 - Mar 2017Cloudflare · 2 yr 2 mo · Full-time · Seattle, WA
- Ran the bizops program across 20 teams to launch on schedule.
- Launched operations in 27 cities.
References
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Education
- Stanford GSBMBA, Business Administration2014 - 2016
- Yale UniversityBA, Economics2008 - 2012
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