Lakshmi Riya Bhatt

S

Operations Associate at Quill Energy | ex-IBM

Quill Energy
San Francisco, CA · PT (UTC-8)
2+ years experience
UCLA
English
Messaging unavailable

Overview

I work on customer operations at Quill Energy in San Francisco. Cut cost per order by 36% with routing and staffing changes. Most at home with customer support and inventory. I host a monthly meetup on customer operations.

Good reasons to reach out
  • Working sessions on inventory
  • Questions about employment law
  • Second opinions on customer support decisions
Please don't message about
  • Unpaid work or spec projects
  • SEO and link-building offers
Skills
automationinventoryqualitycustomer supportworkforce planningZendesk

Experience

  1. Operations Associate
    Jul 2025 - Present
    Quill Energy · 1 yr 3 mo · Full-time · San Francisco, CA
    • Secured 4 payments licences.
    • Built the privacy programme for launches in 15 countries.
    • Negotiated 349 commercial agreements a year.
  2. Operations Associate
    Oct 2024 - Jul 2025
    IBM · 9 mo · Full-time · San Francisco, CA
    • Built the privacy programme for launches in 8 countries.

References

No references yet.

Education

  1. UCLA
    BS, Business Administration
    2019 - 2023

Details

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