Nabila Aisyah Santoso

S

UX Researcher, Quill Energy - user research · jobs to be done · usability testing

Quill Energy
Kuala Lumpur, Malaysia · MYT (UTC+8)
5+ years experience
Vietnam National University
English, Malay, Arabic
Messaging unavailable

Overview

Based in Kuala Lumpur. I work on user research at Quill Energy. Ran 134 usability sessions and turned them into a research repository. Previously at OCBC.

Good reasons to reach out
  • Working sessions on user research
  • Thoughtful intros to people in my field
Please don't message about
  • Logo contests
  • Unpaid design tests
  • Crypto token projects

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Skills
jobs to be doneusability testingFigmasynthesisuser researchinterviews

Experience

  1. UX Researcher
    Jul 2022 - Present
    Quill Energy · 4 yr 3 mo · Full-time · Kuala Lumpur, Malaysia
    • Brought the research flows to WCAG 2.2 AA.
    • Cut support tickets about research by 21% with clearer copy and states.
  2. Product Designer
    Oct 2021 - Jul 2022
    OCBC · 9 mo · Full-time · Kuala Lumpur, Malaysia
    • Brought the research flows to WCAG 2.2 AA.
    • Shipped the research redesign that lifted task completion 12%.

Projects

Side project: a habit tracker
2024

Built with interviews and synthesis. 3761 people used it last year.

References

No references yet.

Education

  1. Vietnam National University
    BSc, Architecture
    2016 - 2020

Details

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