Li Natalie Xu
SSite Reliability Engineer at Xero · Cloud infrastructure · Prometheus, incident response
- Xero
- Singapore · SGT (UTC+8)
- 1+ years experience
- University of Sydney
- English, Mandarin
Messaging unavailable
Overview
Site Reliability Engineer at Xero, focused on cloud infrastructure. Built the experimentation framework 39 product teams use to ship changes safely. Most at home with Kubernetes and Prometheus. Yoga every morning.
Good reasons to reach out
- Working sessions on incident response
- Questions about cloud infrastructure
Please don't message about
- Agency or outsourcing pitches
- Unpaid work or spec projects
- Requests to fix your code for free
Slower in the last week of each quarter
Skills
TerraformLinuxincident responseCombinePrometheusGoKubernetes
Experience
- Site Reliability EngineerMay 2025 - PresentXero · 1 yr 5 mo · Full-time · Singapore
- Wrote the Combine service that now handles 47 million requests a day.
- Brought on-call pages for infrastructure down from 29 a week to 1.
- Cut p99 latency on the infrastructure services from 451ms to 109ms.
Projects
Side project: a reading list app
2025Built with Linux and Prometheus. 2652 people used it last year.
Cloud infrastructure benchmark
2022Reproducible benchmarks comparing Kubernetes and Prometheus on real workloads.
References
No references yet.
Education
- University of SydneyBEng, Information Technology2020 - 2024
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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