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Overview
Based in Chicago. I lead B2B dashboards at Meridian Learning. Built a component library 27 engineers ship with every day. Most at home with Figma and data visualisation. Coffee nerd.
Good reasons to reach out
- Working sessions on Figma
Please don't message about
- Courses and coaching offers
- Offshore staffing offers
- Unpaid work or spec projects
Slower in the last week of each quarter
Skills
data visualisationFigmainformation architecture
Experience
- Head of DesignJun 2023 - PresentMeridian Learning · 3 yr 5 mo · Full-time · Chicago, IL
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 40% with clearer copy and states.
- Ran 117 usability sessions and turned them into a research repository.
- Product DesignerJul 2021 - Jun 2023Twilio · 1 yr 11 mo · Full-time · Chicago, IL
- Shipped the enterprise redesign that lifted task completion 15%.
- Cut support tickets about enterprise by 21% with clearer copy and states.
- Design ManagerAug 2018 - Jul 2021Amazon · 2 yr 11 mo · Full-time · Chicago, IL
- Shipped the enterprise redesign that lifted task completion 32%.
- Senior Product DesignerAug 2015 - Aug 2018Goldman Sachs · 3 yr · Full-time · Chicago, IL
- Shipped the enterprise redesign that lifted task completion 35%.
- Cut support tickets about enterprise by 47% with clearer copy and states.
- UX ResearcherMar 2014 - Aug 2015Visa · 1 yr 5 mo · Full-time · Chicago, IL
- Built a component library 83 engineers ship with every day.
References
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Education
- Georgia TechBS, Interaction Design2007 - 2011
Details
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