Nabanita Sudeshna Pal

Overview

I lead user research at Maple Security in Kolkata. Brought the research flows to WCAG 2.2 AA. Before that: ITC and InMobi. Most at home with synthesis and interviews. Board member at a local non-profit.

Answers in batches on Fridays

Experience

1. Head of Design

   Aug 2025 - Present
   Maple Security · 1 yr 2 mo · Full-time · Kolkata, India
   • Built a component library 90 engineers ship with every day.
   • Shipped the research redesign that lifted task completion 18%.
2. Senior Product Designer

   May 2023 - Aug 2025
   ITC · 2 yr 3 mo · Full-time · Kolkata, India
   • Built a component library 37 engineers ship with every day.
3. Senior Product Designer

   Jul 2021 - Jan 2023
   InMobi · 1 yr 6 mo · Full-time · Kolkata, India
   • Ran 120 usability sessions and turned them into a research repository.
   • Brought the research flows to WCAG 2.2 AA.
4. Design Manager

   Feb 2020 - Jul 2021
   Axis Bank · 1 yr 5 mo · Full-time · Kolkata, India
   • Cut support tickets about research by 34% with clearer copy and states.
   • Shipped the research redesign that lifted task completion 30%.
5. UX Researcher

   Sep 2016 - Feb 2020
   Postman · 3 yr 5 mo · Full-time · Kolkata, India
   • Ran 72 usability sessions and turned them into a research repository.
   • Shipped the research redesign that lifted task completion 24%.

No references yet.

Education

1. IIT Roorkee

   B.Tech, Architecture
   1999 - 2003