Rajat Tushar Saxena

Overview

Currently at Loom Care, where I work on business operations. Launched operations in 28 cities. Ran the bizops program across 19 teams to launch on schedule. Before that: Flipkart and Capgemini. Collector of fountain pens.

Checks messages twice a week

Experience

1. Senior Program Manager

   Aug 2023 - Present
   Loom Care · 3 yr 2 mo · Full-time · New Delhi, India
   • Launched operations in 5 cities.
   • Brought support first-response time from 13 hours to under 2.
2. Program Manager

   Aug 2020 - Aug 2023
   Flipkart · 3 yr · Full-time · New Delhi, India
   • Cut cost per order by 19% with routing and staffing changes.
   • Ran the bizops program across 25 teams to launch on schedule.
3. Operations Associate

   Nov 2018 - Aug 2020
   Capgemini · 1 yr 9 mo · Full-time · New Delhi, India
   • Negotiated 391 commercial agreements a year.
   • Built the privacy programme for launches in 18 countries.
4. Operations Associate

   Oct 2017 - Nov 2018
   Meesho · 1 yr 1 mo · Full-time · New Delhi, India
   • Secured 5 payments licences.
   • Negotiated 406 commercial agreements a year.

No references yet.

Education

1. IIT Bombay

   B.Tech, Economics
   2012 - 2016