Robert Nichols

Overview

Founder of Northwind Care, working on AI agents for operations teams. Signed 351 paying customers, 9 of them enterprises. Before that: IBM and Citi. Most at home with automation and LLMs. Home cook with strong opinions about biryani.

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Experience

1. Founder

   Apr 2022 - Present
   Northwind Care · 4 yr 6 mo · Full-time · Atlanta, GA
   • Took Northwind Care from zero to $3 million ARR.
   • Grew the team to 67 people across 5 countries.
   • Signed 392 paying customers, 21 of them enterprises.
2. Sales Manager

   Jul 2020 - Jan 2022
   IBM · 1 yr 6 mo · Full-time · Atlanta, GA
   • Opened 3 new logos over $2 million ACV in the region.
3. Partnerships Manager

   Jul 2018 - Jul 2020
   Citi · 2 yr · Full-time · Atlanta, GA
   • Shortened the healthcare sales cycle from 8 months to 6.
4. Senior Account Executive

   Aug 2016 - Mar 2018
   Kaiser Permanente · 1 yr 7 mo · Contract · Atlanta, GA
   • Closed 213% of quota two years running.
5. Sales Manager

   Oct 2015 - Aug 2016
   Pfizer · 10 mo · Contract · Atlanta, GA
   • Built the public sector team from 3 to 22 reps.
   • Opened 12 new logos over $4 million ACV in the region.

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Education

1. Stanford University

   BS, Engineering
   2011 - 2015