Shamma Alia Hamdan

S

Senior Product Designer at Careem · user research, interviews

Careem
Dubai, UAE · GST (UTC+4)
10+ years experience
University of Jordan
English, Arabic, Mandarin
Open to work
Messaging unavailable

Overview

Senior Product Designer at Careem, focused on user research. Cut support tickets about research by 50% with clearer copy and states. Most at home with usability testing and jobs to be done.

Good reasons to reach out
  • Roles in user research
  • Second opinions on usability testing decisions
  • Questions about user research
Please don't message about
  • Offshore staffing offers
  • Unpaid work or spec projects

Travels often; replies within 48 hours

Skills
user researchusability testingsynthesisinterviewsjobs to be done
Open to workLooking for a role
closes in 3 months

Staff Product Designer roles in media - Dubai or remote

Target roles
Staff Product Designer
Level
Staff / Principal
Industries
Climate tech, Healthtech
Work mode
Hybrid
Available
60 days notice
Work authorization
Authorized to work in the UAE
What I'm looking for
A team that ships weekly and owns research end to end.
Not interested in
Agencies and outsourcing firms

10 years in user research. Strongest at interviews and synthesis. Can start in about six weeks.

Dubai, UAEuser researchsynthesisjobs to be done
Open

Experience

  1. Senior Product Designer
    Aug 2024 - Present
    Careem · 2 yr 2 mo · Full-time · Dubai, UAE
    • Cut support tickets about research by 52% with clearer copy and states.
    • Built a component library 26 engineers ship with every day.
  2. UX Researcher
    Feb 2021 - Apr 2024
    Microsoft · 3 yr 2 mo · Full-time · Dubai, UAE
    • Brought the research flows to WCAG 2.2 AA.
  3. Product Designer
    Jan 2019 - Feb 2021
    Oracle · 2 yr 1 mo · Full-time · Dubai, UAE
    • Ran 127 usability sessions and turned them into a research repository.
    • Built a component library 24 engineers ship with every day.
  4. UX Researcher
    Oct 2016 - Jan 2019
    Check Point Software · 2 yr 3 mo · Full-time · Dubai, UAE
    • Brought the research flows to WCAG 2.2 AA.

References

No references yet.

Education

  1. University of Jordan
    BSc, Visual Communication
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
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Direct email and a scheduling link.
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