Simone Brianna Jones

Operations Manager at Carrow Technologies · Marketplace operations

Carrow Technologies

San Jose, CA · PT (UTC-8)

4+ years experience

Rhode Island School of Design

English

Messaging unavailable

Overview

I've spent 5 years on marketplace operations - first at Atlassian, now at Carrow Technologies. Rebuilt the planning process the company still runs every quarter. Yoga every morning.

Good reasons to reach out

Questions about marketplace operations

Please don't message about

Unpaid work or spec projects
Crypto token projects

Skills

unit economicssupply growthcity launchesOKRs

Experience

Operations Manager
Dec 2024 - Present
Carrow Technologies · 1 yr 10 mo · Contract · San Jose, CA
- Brought support first-response time from 10 hours to under 1.
- Rebuilt the planning process the company still runs every quarter.
- Launched operations in 10 cities.
Operations Associate
Sep 2023 - Dec 2024
Dropbox · 1 yr 3 mo · Full-time · San Jose, CA
- Built the privacy programme for launches in 19 countries.
Operations Associate
May 2022 - Sep 2023
Atlassian · 1 yr 4 mo · Full-time · San Jose, CA
- Negotiated 433 commercial agreements a year.

References

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Education

Rhode Island School of Design
BFA, Business Administration
2017 - 2021

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