Theo Caldwell

Overview

I work on technical program management at Summit Labs in Los Angeles. Cut cost per order by 40% with routing and staffing changes. Launched operations in 29 cities. Most at home with Jira and cross-team delivery. Collector of fountain pens.

Experience

1. Chief of Staff

   Dec 2023 - Present
   Summit Labs · 2 yr 10 mo · Full-time · Los Angeles, CA
   • Ran the TPM program across 25 teams to launch on schedule.
   • Launched operations in 10 cities.
2. Operations Associate

   Jul 2022 - Dec 2023
   Instacart · 1 yr 5 mo · Full-time · Los Angeles, CA
   • Built the privacy programme for launches in 23 countries.
3. Program Manager

   Nov 2019 - Jul 2022
   Snap · 2 yr 8 mo · Full-time · Los Angeles, CA
   • Launched operations in 13 cities.
4. Operations Manager

   Jan 2017 - Nov 2019
   Etsy · 2 yr 10 mo · Full-time · Los Angeles, CA
   • Launched operations in 28 cities.
5. Operations Associate

   Jul 2015 - Jan 2017
   DoorDash · 1 yr 6 mo · Full-time · Los Angeles, CA
   • Negotiated 104 commercial agreements a year.

No references yet.

Education

1. Duke University

   BS, Industrial Engineering
   2008 - 2012