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Tomoya Goto

Sample profile

Group Product Manager at HSBC | ex-Mastercard

Works at
HSBC
Location
Tokyo, Japan · JST (UTC+9)
Experience
12+ years experience
Education
University of Auckland
Languages
English, Japanese
Advising
Message Connect

Overview

Based in Tokyo. I lead marketplaces at HSBC. Launched the marketplace product in 9 markets.

Good reasons to reach out
  • Advice on marketplaces
  • Second opinions on user research decisions
  • Questions about marketplaces
  • Thoughtful intros to people in my field
Please don't message about
  • Crypto token projects
  • Generic networking requests
  • Courses and coaching offers

Travels often; replies within 48 hours

Skills
two-sided networksuser researchmatchingtrust & safetyunit economics
AdvisingOpen to advising
closes in 3 months

Office hours for new product managers: marketplaces and user research

Topics
marketplaces, user research, unit economics
Format
Async reviews
Terms
Free for early founders
Capacity
One call a month
Best for
Seed to Series A teams

14 years of marketplaces. Can review plans, decks and hiring loops.

Tokyo, Japan · remote OKunit economicsmatchingtrust & safety
Open

Experience

  1. Group Product Manager
    Feb 2024 - Present
    HSBC · 2 yr 9 mo · Full-time · Tokyo, Japan
    • Ran 52 customer interviews before writing the first spec.
    • Launched the marketplace product in 13 markets.
    • Took marketplace activation from 31% to 56% in three quarters.
  2. Product Manager
    Jun 2020 - Feb 2024
    Mastercard · 3 yr 8 mo · Full-time · Tokyo, Japan
    • Took marketplace activation from 26% to 46% in three quarters.
    • Killed 7 features nobody used and shipped the 2 that customers asked for.
  3. Associate Product Manager
    Aug 2018 - Jun 2020
    PwC · 1 yr 10 mo · Full-time · Tokyo, Japan
    • Grew marketplace revenue from $1 million to $45 million ARR.
  4. Senior Product Manager
    Jun 2017 - Aug 2018
    Sony · 1 yr 2 mo · Full-time · Tokyo, Japan
    • Launched the marketplace product in 8 markets.
  5. Product Manager
    Nov 2014 - Jun 2017
    HSBC · 2 yr 7 mo · Full-time · Tokyo, Japan
    • Took marketplace activation from 30% to 38% in three quarters.
    • Ran 47 customer interviews before writing the first spec.

Projects

Open-source trust & safety toolkit
2025

A small library for marketplaces that 585 developers star on GitHub.

Marketplaces benchmark
2022

Reproducible benchmarks comparing matching and trust & safety on real workloads.

References

No references yet.

Education

  1. University of Auckland
    BSc, Business Administration
    2008 - 2012

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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