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Overview
Currently at Lazada, where I lead AI features with a team of 55. Launched the AI products product in 14 markets. Bird-watcher and amateur naturalist.
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- Speaking or podcast invitations
- Working sessions on LLM products
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- Crypto token projects
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Skills
user researchLLM productsevaluationMLprompt designproduct strategy
Experience
- Director of ProductJul 2023 - PresentLazada · 3 yr 4 mo · Full-time · Hanoi, Vietnam
- Ran 147 customer interviews before writing the first spec.
- Took AI products activation from 19% to 58% in three quarters.
- Associate Product ManagerDec 2019 - Jul 2023Carousell · 3 yr 7 mo · Full-time · Hanoi, Vietnam
- Killed 8 features nobody used and shipped the 2 that customers asked for.
- Ran 121 customer interviews before writing the first spec.
- Product ManagerDec 2017 - Dec 2019Singtel · 2 yr · Full-time · Hanoi, Vietnam
- Killed 7 features nobody used and shipped the 4 that customers asked for.
- Grew AI products revenue from $8 million to $18 million ARR.
- Product ManagerMar 2015 - Dec 2017Recruit Holdings · 2 yr 9 mo · Full-time · Hanoi, Vietnam
- Grew AI products revenue from $7 million to $41 million ARR.
- Product ManagerMay 2013 - Mar 2015PwC · 1 yr 10 mo · Full-time · Hanoi, Vietnam
- Grew AI products revenue from $2 million to $39 million ARR.
- Killed 8 features nobody used and shipped the 3 that customers asked for.
Projects
AI features benchmark
2022Reproducible benchmarks comparing user research and ML on real workloads.
References
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Education
- Melbourne Business SchoolMBA, Business Administration2011 - 2013
- HKUSTBEng, Economics2007 - 2011
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