Zalak Krupa Naik

Overview

Currently at Hollow Bio, where I lead mobile design with a team of 18. Built a component library 79 engineers ship with every day. Shipped the mobile redesign that lifted task completion 14%. Before that: Razorpay and Qualcomm. I read too many books about cities.

Prefers short, specific messages

Experience

1. Head of Design

   May 2024 - Present
   Hollow Bio · 2 yr 5 mo · Full-time · Gurugram, India
   • Cut support tickets about mobile by 23% with clearer copy and states.
   • Ran 68 usability sessions and turned them into a research repository.
2. Staff Product Designer

   Feb 2023 - May 2024
   Razorpay · 1 yr 3 mo · Full-time · Gurugram, India
   • Built a component library 24 engineers ship with every day.
3. Product Designer

   Jul 2020 - Feb 2023
   Qualcomm · 2 yr 7 mo · Full-time · Gurugram, India
   • Brought the mobile flows to WCAG 2.2 AA.
4. Product Designer

   Dec 2016 - Jul 2020
   Denholm Technologies · 3 yr 7 mo · Full-time · Gurugram, India
   • Shipped the mobile redesign that lifted task completion 22%.
5. UX Researcher

   Apr 2014 - Dec 2016
   Samsung R&D · 2 yr 8 mo · Full-time · Gurugram, India
   • Brought the mobile flows to WCAG 2.2 AA.

No references yet.

Education

1. IIT Roorkee

   B.Tech, Industrial Design
   2007 - 2011