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Overview
Based in New York. I work on marketplace operations at Tidal Data. Ran the marketplace ops program across 12 teams to launch on schedule. Before that: Visa and Zoom. Most at home with supply growth and city launches. I coach a junior basketball team.
Good reasons to reach out
- Thoughtful intros to people in my field
- Questions about marketplace operations
Please don't message about
- Unpaid work or spec projects
- Generic networking requests
- Courses and coaching offers
Best reached early in the week
Skills
supply growthunit economicscity launchesbusiness operations
Experience
- Chief of StaffJul 2022 - PresentTidal Data · 4 yr 4 mo · Full-time · New York, NY
- Brought support first-response time from 20 hours to under 1.
- Launched operations in 27 cities.
- Operations ManagerFeb 2021 - Jul 2022Visa · 1 yr 5 mo · Full-time · New York, NY
- Cut cost per order by 37% with routing and staffing changes.
- Operations AssociateJul 2018 - Dec 2020Zoom · 2 yr 5 mo · Full-time · New York, NY
- Negotiated 266 commercial agreements a year.
- Built the privacy programme for launches in 27 countries.
- Operations AssociateJan 2017 - Jul 2018Goldman Sachs · 1 yr 6 mo · Full-time · New York, NY
- Secured 2 payments licences.
- Negotiated 460 commercial agreements a year.
References
No references yet.
Education
- WhartonMBA, Business Administration2020 - 2022
- Rhode Island School of DesignBFA, Industrial Engineering2012 - 2016
Details
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