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Overview
Based in Singapore. I work on solutions engineering at Tidal Data. Kept net revenue retention above 114% on a $38 million book. Onboarded 171 enterprise customers. Before that: OCBC and Google. Most at home with solutions engineering and integrations. Coffee nerd.
Good reasons to reach out
- Questions about solutions engineering
- Working sessions on demos
- Speaking or podcast invitations
Please don't message about
- Courses and coaching offers
- Offshore staffing offers
- Unpaid work or spec projects
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Skills
demosintegrationssolutions engineeringtechnical discoverySQL
Experience
- Solutions EngineerNov 2024 - PresentTidal Data · 2 yr · Full-time · Singapore
- Cut churn on the solutions book from 16% to 3%.
- Kept net revenue retention above 122% on a $33 million book.
- Customer Success ManagerMay 2022 - Nov 2024OCBC · 2 yr 6 mo · Full-time · Singapore
- Kept net revenue retention above 130% on a $16 million book.
- Customer Success ManagerJul 2020 - Feb 2022Google · 1 yr 7 mo · Full-time · Singapore
- Onboarded 165 enterprise customers.
- Kept net revenue retention above 126% on a $18 million book.
References
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Education
- Seoul National UniversityBS, Business Administration2015 - 2019
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Compensation expectations
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