Chitra Indu Kutty

S

Staff Product Designer at Trellis Care | ex-Goldman Sachs

Trellis Care
Bengaluru, India · IST (UTC+5:30)
11+ years experience
NIT Surathkal
English, Hindi, Kannada
Co-founder
Messaging unavailable

Overview

14 years in product design, the last 1 at Trellis Care, where I work on the research team. Built a component library 31 engineers ship with every day. Shipped the research redesign that lifted task completion 31%. Before that: Goldman Sachs and TCS. I write a small newsletter about user research.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on usability testing
  • Speaking or podcast invitations
Please don't message about
  • SEO and link-building offers
  • Crypto token projects
  • Unpaid work or spec projects
Skills
usability testinguser researchinterviewsservice designjobs to be donesynthesis
Co-founderLooking for a co-founder
closes in 3 months

Looking for a design-minded co-founder for localisation for schools in tier-2 cities

The idea
Localisation for schools in tier-2 cities
Stage
Early revenue
I bring
13 years in user research
Looking for
Technical co-founder who has shipped B2B software
Commitment
Full-time now
Location
Bengaluru or remote

I bring 14 years of user research (currently Trellis Care). Ideally you've sold to enterprises. Pre-product, some customer interviews done.

Bengaluru, Indiajobs to be doneusability testingsynthesis
Open

Experience

  1. Staff Product Designer
    Nov 2025 - Present
    Trellis Care · 11 mo · Full-time · Bengaluru, India
    • Cut support tickets about research by 48% with clearer copy and states.
    • Ran 129 usability sessions and turned them into a research repository.
  2. Design Manager
    Oct 2023 - Nov 2025
    Goldman Sachs · 2 yr 1 mo · Full-time · Bengaluru, India
    • Shipped the research redesign that lifted task completion 22%.
    • Cut support tickets about research by 32% with clearer copy and states.
  3. UX Researcher
    Aug 2020 - Jun 2023
    TCS · 2 yr 10 mo · Contract · Bengaluru, India
    • Cut support tickets about research by 20% with clearer copy and states.
  4. UX Researcher
    Apr 2019 - Jun 2020
    Flipkart · 1 yr 2 mo · Full-time · Bengaluru, India
    • Brought the research flows to WCAG 2.2 AA.
  5. UX Researcher
    Apr 2016 - Dec 2018
    LTIMindtree · 2 yr 8 mo · Full-time · Bengaluru, India
    • Cut support tickets about research by 39% with clearer copy and states.

References

No references yet.

Education

  1. NIT Surathkal
    B.Tech, Psychology
    2007 - 2011

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