Nathan Jackson

Engineering Manager at Airbnb · Cloud infrastructure

Airbnb

Austin, TX · CT (UTC-6)

7+ years experience

Harvard University

English, Spanish

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Overview

Currently at Airbnb, where I lead cloud infrastructure with a team of 20. Shipped a rewrite that took build times from 32 minutes to under 2. Built the experimentation framework 15 product teams use to ship changes safely. Before that: Verizon and Expedia Group. Most at home with incident response and Terraform. Bird-watcher and amateur naturalist.

Good reasons to reach out

Thoughtful intros to people in my field
Questions about cloud infrastructure

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Skills

PrometheusTerraformKubernetesincident response

Experience

Engineering Manager
Jul 2023 - Present
Airbnb · 3 yr 3 mo · Full-time · Austin, TX
- Moved 94% of infrastructure traffic off a legacy monolith without a customer-facing incident.
- Built the experimentation framework 11 product teams use to ship changes safely.
Site Reliability Engineer
Mar 2022 - Jul 2023
Verizon · 1 yr 4 mo · Full-time · Austin, TX
- Shipped 25 launches on the infrastructure team without a rollback.
Site Reliability Engineer
Oct 2019 - Mar 2022
Expedia Group · 2 yr 5 mo · Full-time · Austin, TX
- Cut p99 latency on the infrastructure services from 708ms to 55ms.
- Moved 87% of infrastructure traffic off a legacy monolith without a customer-facing incident.

Projects

Cloud infrastructure benchmark

2026

Reproducible benchmarks comparing Terraform and incident response on real workloads.

Conference talk: lessons from infrastructure

2026

What went wrong and what worked while scaling cloud infrastructure.

References

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Education

Harvard University
AB, Computer Engineering
2015 - 2019

Details

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