Pavithra Hema Selvam
SUX Researcher, Kotak Mahindra Bank - interviews · usability testing · synthesis
- Kotak Mahindra Bank
- Bengaluru, India · IST (UTC+5:30)
- 7+ years experience
- St. Xavier's College, Mumbai
- English, Hindi, Kannada
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Overview
I work on user research at Kotak Mahindra Bank in Bengaluru. Ran 80 usability sessions and turned them into a research repository. Built a component library 26 engineers ship with every day. Most at home with usability testing and user research. I coach a junior basketball team.
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- Questions about user research
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- Crypto token projects
- Unpaid work or spec projects
- Generic networking requests
Travels often; replies within 48 hours
Skills
interviewsjobs to be doneusability testingsynthesisuser research
Experience
- UX ResearcherJan 2026 - PresentKotak Mahindra Bank · 9 mo · Full-time · Bengaluru, India
- Shipped the research redesign that lifted task completion 21%.
- Built a component library 81 engineers ship with every day.
- Cut support tickets about research by 21% with clearer copy and states.
- Product DesignerOct 2023 - Nov 2025HCLTech · 2 yr 1 mo · Full-time · Bengaluru, India
- Built a component library 39 engineers ship with every day.
- Product DesignerApr 2020 - Sep 2023Cognizant · 3 yr 5 mo · Full-time · Bengaluru, India
- Ran 108 usability sessions and turned them into a research repository.
References
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Education
- St. Xavier's College, MumbaiB.A., Psychology2014 - 2018
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