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Overview
I lead B2B dashboards at Swiggy in Hyderabad. Ran 61 usability sessions and turned them into a research repository. Cut support tickets about enterprise by 24% with clearer copy and states. Before that: Dream11 and Swiggy. Most at home with Figma and data visualisation. Bird-watcher and amateur naturalist.
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Skills
Figmainformation architecturedata visualisation
Experience
- Design ManagerNov 2023 - PresentSwiggy · 3 yr · Full-time · Hyderabad, India
- Built a component library 63 engineers ship with every day.
- Shipped the enterprise redesign that lifted task completion 34%.
- Senior Product DesignerOct 2021 - Oct 2023Dream11 · 2 yr · Full-time · Hyderabad, India
- Shipped the enterprise redesign that lifted task completion 23%.
- Cut support tickets about enterprise by 52% with clearer copy and states.
- UX ResearcherFeb 2020 - Oct 2021Swiggy · 1 yr 8 mo · Full-time · Hyderabad, India
- Cut support tickets about enterprise by 28% with clearer copy and states.
- UX ResearcherJul 2016 - Feb 2020Goldman Sachs · 3 yr 7 mo · Full-time · Hyderabad, India
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 32% with clearer copy and states.
- Product DesignerMay 2014 - Apr 2016PwC · 1 yr 11 mo · Full-time · Hyderabad, India
- Shipped the enterprise redesign that lifted task completion 17%.
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Education
- IIT BombayB.Tech, Human-Computer Interaction2007 - 2011
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