Sanya Gupta

Chief of Staff at Cobalt Pay | ex-Mahindra Group

Cobalt Pay

Pune, India · IST (UTC+5:30)

14+ years experience

NIT Trichy

English, Hindi, Marathi

Messaging unavailable

Overview

Currently at Cobalt Pay, where I work on business operations. Brought support first-response time from 9 hours to under 2. Bird-watcher and amateur naturalist.

Good reasons to reach out

Thoughtful intros to people in my field
Questions about business operations
Speaking or podcast invitations

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Unpaid work or spec projects
Offshore staffing offers

Answers in batches on Fridays

Skills

strategySQLprocess designOKRsbusiness operations

Experience

Chief of Staff
Jul 2022 - Present
Cobalt Pay · 4 yr 3 mo · Full-time · Pune, India
- Rebuilt the planning process the company still runs every quarter.
- Brought support first-response time from 14 hours to under 1.
Operations Associate
Nov 2019 - Jul 2022
Mahindra Group · 2 yr 8 mo · Full-time · Pune, India
- Built the privacy programme for launches in 18 countries.
Operations Associate
Apr 2016 - Jul 2019
Samsung R&D · 3 yr 3 mo · Contract · Pune, India
- Built the privacy programme for launches in 23 countries.
Operations Associate
Jun 2014 - Apr 2016
Paytm · 1 yr 10 mo · Full-time · Pune, India
- Secured 8 payments licences.
Operations Associate
Nov 2012 - Jun 2014
Freshworks · 1 yr 7 mo · Full-time · Pune, India
- Secured 7 payments licences.
- Negotiated 147 commercial agreements a year.

References

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Education

NIT Trichy
B.Tech, Industrial Engineering
2008 - 2012

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