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Overview
Currently at Granite Labs, where I work on marketplace operations. Cut cost per order by 39% with routing and staffing changes. Brought support first-response time from 23 hours to under 2. Before that: e& and Fiverr.
Good reasons to reach out
- Working sessions on supply growth
- Speaking or podcast invitations
- Thoughtful intros to people in my field
Please don't message about
- Generic networking requests
- SEO and link-building offers
Best reached early in the week
Skills
supply growthunit economicscity launches
Experience
- Chief of StaffJun 2025 - PresentGranite Labs · 1 yr 5 mo · Full-time · Amman, Jordan
- Ran the marketplace ops program across 16 teams to launch on schedule.
- Cut cost per order by 34% with routing and staffing changes.
- Launched operations in 29 cities.
- Program ManagerJun 2021 - Feb 2025e& · 3 yr 8 mo · Full-time · Amman, Jordan
- Ran the marketplace ops program across 9 teams to launch on schedule.
- Rebuilt the planning process the company still runs every quarter.
- Program ManagerJun 2019 - Jun 2021Fiverr · 2 yr · Full-time · Amman, Jordan
- Rebuilt the planning process the company still runs every quarter.
- Launched operations in 10 cities.
- Operations AssociateOct 2016 - Jun 2019First Abu Dhabi Bank · 2 yr 8 mo · Full-time · Amman, Jordan
- Secured 6 payments licences.
- Operations AssociateOct 2014 - Oct 2016Qatar Airways · 2 yr · Full-time · Amman, Jordan
- Secured 2 payments licences.
References
No references yet.
Education
- London Business School DubaiEMBA, Business Administration2018 - 2020
- Tel Aviv UniversityBA, Business Administration2010 - 2014
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
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