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Overview
17 years in product design, the last 4 at Karma Robotics, where I lead the enterprise team. Shipped the enterprise redesign that lifted task completion 37%. I play football every Sunday.
Good reasons to reach out
- Second opinions on information architecture decisions
- Thoughtful intros to people in my field
- Working sessions on Figma
Please don't message about
- Unpaid design tests
- Crypto token projects
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Skills
information architecturedata visualisationFigma
Experience
- Head of DesignMay 2022 - PresentKarma Robotics · 4 yr 6 mo · Full-time · Bangkok, Thailand
- Ran 43 usability sessions and turned them into a research repository.
- Cut support tickets about enterprise by 53% with clearer copy and states.
- Built a component library 75 engineers ship with every day.
- UX ResearcherJun 2019 - May 2022Ayala Corporation · 2 yr 11 mo · Full-time · Bangkok, Thailand
- Built a component library 21 engineers ship with every day.
- Staff Product DesignerMar 2018 - Jun 2019Google · 1 yr 3 mo · Full-time · Bangkok, Thailand
- Ran 88 usability sessions and turned them into a research repository.
- Brought the enterprise flows to WCAG 2.2 AA.
- Product DesignerMay 2014 - Mar 2018Stripe · 3 yr 10 mo · Full-time · Bangkok, Thailand
- Cut support tickets about enterprise by 38% with clearer copy and states.
- UX ResearcherFeb 2013 - May 2014Amazon · 1 yr 3 mo · Full-time · Bangkok, Thailand
- Cut support tickets about enterprise by 53% with clearer copy and states.
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Education
- Waseda UniversityBA, Architecture2005 - 2009
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