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Olivia Ashworth

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Chief of Staff, Karma Robotics - unit economics · supply growth · city launches

Works at
Karma Robotics
Location
London, UK · GMT (UTC+0)
Experience
14+ years experience
Education
University of Manchester
Languages
English
Co-founder
Message Connect

Overview

Currently at Karma Robotics, where I work on marketplace operations. Brought support first-response time from 21 hours to under 1. Most at home with city launches and unit economics. Parent of two, so mostly sleep-deprived.

Good reasons to reach out
  • People who want to build this with me
  • Thoughtful intros to people in my field
  • Second opinions on city launches decisions
  • Questions about marketplace operations
Please don't message about
  • Offshore staffing offers
  • Courses and coaching offers
Skills
city launchesunit economicssupply growthZendesk
Co-founderLooking for a co-founder
closes in 3 months

Looking for a go-to-market co-founder for cold-chain monitoring for LatAm marketplaces

The idea
Cold-chain monitoring for LatAm marketplaces
Stage
Customer interviews
I bring
5 years in marketplace operations
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Part-time to start
Location
London or remote

I bring 14 years of marketplace operations (currently Karma Robotics). Ideally you've built ML systems in production. Have a working prototype and design partners.

London, UK · remote OKcity launchesunit economicszendesk
Open

Experience

  1. Chief of Staff
    Apr 2025 - Present
    Karma Robotics · 1 yr 7 mo · Full-time · London, UK
    • Ran the marketplace ops program across 15 teams to launch on schedule.
    • Cut cost per order by 32% with routing and staffing changes.
  2. Operations Associate
    Sep 2022 - Apr 2025
    Sainsbury's · 2 yr 7 mo · Full-time · London, UK
    • Negotiated 488 commercial agreements a year.
    • Built the privacy programme for launches in 5 countries.
  3. Senior Program Manager
    Mar 2019 - Sep 2022
    Barclays · 3 yr 6 mo · Full-time · London, UK
    • Rebuilt the planning process the company still runs every quarter.
    • Ran the marketplace ops program across 6 teams to launch on schedule.
  4. Program Manager
    Jan 2016 - Mar 2019
    AstraZeneca · 3 yr 2 mo · Full-time · London, UK
    • Brought support first-response time from 15 hours to under 1.
    • Rebuilt the planning process the company still runs every quarter.
  5. Operations Associate
    Oct 2012 - Jan 2016
    Lloyds Banking Group · 3 yr 3 mo · Full-time · London, UK
    • Secured 3 payments licences.
    • Built the privacy programme for launches in 27 countries.

References

No references yet.

Education

  1. University of Manchester
    BSc, Operations Research
    2009 - 2012

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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