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Ishita Smita Singh

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Chief of Staff at Karma Robotics · Marketplace operations

Works at
Karma Robotics
Location
Pune, India · IST (UTC+5:30)
Experience
12+ years experience
Education
ISB Hyderabad
Languages
English, Hindi, Marathi

Overview

I've spent 12 years on marketplace operations - first at Boston Consulting Group, now at Karma Robotics. Cut cost per order by 19% with routing and staffing changes. Before that: Axis Bank and Tata Motors. Plant-based cook and baker.

Good reasons to reach out
  • Questions about marketplace operations
  • Working sessions on unit economics
Please don't message about
  • Agency or outsourcing pitches
  • Crypto token projects

Replies between meetings, usually same day

Skills
supply growthunit economicscity launches

Experience

  1. Chief of Staff
    Jan 2023 - Present
    Karma Robotics · 3 yr 10 mo · Full-time · Pune, India
    • Launched operations in 24 cities.
    • Rebuilt the planning process the company still runs every quarter.
    • Brought support first-response time from 27 hours to under 1.
  2. Operations Associate
    Jan 2020 - Jan 2023
    Axis Bank · 3 yr · Full-time · Pune, India
    • Negotiated 362 commercial agreements a year.
    • Secured 2 payments licences.
  3. Operations Associate
    Mar 2016 - Jan 2020
    Tata Motors · 3 yr 10 mo · Full-time · Pune, India
    • Negotiated 266 commercial agreements a year.
    • Secured 4 payments licences.
  4. Operations Associate
    Aug 2014 - Jan 2016
    Boston Consulting Group · 1 yr 5 mo · Full-time · Pune, India
    • Secured 7 payments licences.
    • Negotiated 205 commercial agreements a year.

References

No references yet.

Education

  1. ISB Hyderabad
    MBA, Business Administration
    2015 - 2017
  2. IIT Guwahati
    B.Tech, Mechanical Engineering
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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