Kartik Ankur Gupta

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UX Researcher at Upland Technologies · User research · interviews, jobs to be done

Upland Technologies
Gurugram, India · IST (UTC+5:30)
5+ years experience
Amity University
English, Hindi
Messaging unavailable

Overview

5 years in product design, the last 1 at Upland Technologies, where I work on the research team. Ran 58 usability sessions and turned them into a research repository. Cut support tickets about research by 45% with clearer copy and states. Before that: Tech Mahindra and Groww. Most at home with usability testing and journey mapping. Former debater; now I argue with spreadsheets.

Good reasons to reach out
  • Questions about user research
  • Speaking or podcast invitations
  • Thoughtful intros to people in my field
Please don't message about
  • Agency or outsourcing pitches
  • Crypto token projects
  • SEO and link-building offers

Answers in batches on Fridays

Skills
usability testinginterviewssynthesisjourney mappinguser researchjobs to be done

Experience

  1. UX Researcher
    May 2026 - Present
    Upland Technologies · 5 mo · Full-time · Gurugram, India
    • Ran 34 usability sessions and turned them into a research repository.
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 75 engineers ship with every day.
  2. Product Designer
    May 2024 - Mar 2026
    Tech Mahindra · 1 yr 10 mo · Full-time · Gurugram, India
    • Brought the research flows to WCAG 2.2 AA.
    • Shipped the research redesign that lifted task completion 32%.
  3. Product Designer
    Sep 2022 - May 2024
    Groww · 1 yr 8 mo · Full-time · Gurugram, India
    • Built a component library 52 engineers ship with every day.
  4. Product Designer
    Oct 2021 - Sep 2022
    Goldman Sachs · 11 mo · Full-time · Gurugram, India
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 69 engineers ship with every day.

References

No references yet.

Education

  1. Amity University
    B.Tech, Visual Communication
    2017 - 2021

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