Sample profile. This is an example profile that shows how Introworth works, not a real person. You can send a message to try the flow, but nobody reads or replies to it and you are never charged.
Overview
Currently at Ferro Analytics, where I work on marketplace operations. Rebuilt the planning process the company still runs every quarter. Cut cost per order by 15% with routing and staffing changes.
Good reasons to reach out
- Second opinions on city launches decisions
- Speaking or podcast invitations
- Working sessions on unit economics
Please don't message about
- Agency or outsourcing pitches
- Offshore staffing offers
Skills
supply growthcity launchesunit economics
Experience
- Chief of StaffDec 2025 - PresentFerro Analytics · 11 mo · Full-time · Bristol, UK
- Launched operations in 20 cities.
- Cut cost per order by 30% with routing and staffing changes.
- Brought support first-response time from 15 hours to under 1.
- Operations ManagerJun 2023 - Oct 2025Stripe · 2 yr 4 mo · Full-time · Bristol, UK
- Rebuilt the planning process the company still runs every quarter.
- Program ManagerAug 2021 - Jun 2023Workday · 1 yr 10 mo · Full-time · Bristol, UK
- Brought support first-response time from 24 hours to under 1.
- Launched operations in 11 cities.
- Program ManagerFeb 2019 - Aug 2021Sainsbury's · 2 yr 6 mo · Full-time · Bristol, UK
- Cut cost per order by 20% with routing and staffing changes.
- Rebuilt the planning process the company still runs every quarter.
- Operations AssociateNov 2015 - Dec 2018Ryanair · 3 yr 1 mo · Contract · Bristol, UK
- Built the privacy programme for launches in 11 countries.
References
No references yet.
Education
- King's College LondonBSc, Mechanical Engineering2008 - 2011
Details
Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections